Company: Dell India
Dell Inc. is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.
Dell was listed at number 51 in the Fortune 500 list, until 2014. After going private in 2013, the newly confidential nature of its financial information prevents the company from being ranked by Fortune.
Positions: Technician, Technical Support
Experience: 0 – 4 Years
Salary: Best In Industry
Job Location: Gurgaon
Education: BE/ B.Tech – Any Stream
Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software.
- 0 to 4 years of relevant work experience required.
- Undergrad with 1 year of International Call Center Voice experience
- Should be willing to work in shifts in a 24×7 work environment
- Should be residing within Transport Boundaries
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers.